Privacy policy

This website is operated by Jolinda Johnson, trading as Whole Belly Solution, based in Barcelona, Spain. If you have any questions about this policy, you can contact us at jolinda@wholebellysolution.com.

What information we collect

We collect information you provide directly to us, including:

  • Your name and email address when you sign up for our podcast, newsletter, or waitlist

  • Information you submit through our contact form, including your name, email address, and the content of your message

  • Information you provide when booking a consultation or enrolling in a program, including name, email address, and health-related information shared voluntarily as part of intake forms

We also collect certain information automatically when you visit our website, including:

  • Browser type and version

  • Pages visited and time spent on the site

  • Referring website or source

  • General location data (country or region level)

This information is collected through cookies and similar tracking technologies. See the Cookies section below for more detail.

How we use your information

We use the information we collect to:

  • Deliver the content, programs, or services you have requested

  • Send you emails you have opted in to receive, including newsletters, podcast episodes, and program-related communications

  • Respond to your enquiries and provide customer support

  • Improve our website and communications

  • Comply with our legal obligations

We will never sell your personal information to third parties. We will never use your information for purposes other than those described in this policy without your explicit consent.

Legal basis for processing (GDPR)

If you are located in the European Economic Area, we process your personal data on the following legal bases:

  • Consent — where you have opted in to receive communications from us

  • Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our services, provided those interests are not overridden by your rights

  • Contract — where processing is necessary to fulfil a contract with you, such as delivering a program you have purchased

Third-party services

We use the following third-party services to operate our business. Each has its own privacy policy governing how your data is handled:

  • Squarespace — website hosting and contact forms

  • Kit (formerly ConvertKit) — email marketing and list management

  • TidyCal — appointment booking

  • HelloAudio — private podcast delivery

  • Voxer — client communication (for enrolled program participants)

We share only the minimum information necessary with each service provider and do not authorise them to use your data for their own purposes.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. We use:

  • Essential cookies — necessary for the website to function

  • Analytics cookies — to understand how visitors interact with our site (via Squarespace Analytics)

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

Data retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. If you unsubscribe from our mailing list, your email address will be removed from active communications within 30 days. You may request deletion of your data at any time by contacting us directly.

Your rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you

  • The right to correct inaccurate or incomplete information

  • The right to request deletion of your personal information

  • The right to withdraw consent at any time, where processing is based on consent

  • The right to object to or restrict certain processing

  • The right to data portability

  • The right to lodge a complaint with a supervisory authority (in Spain, the Agencia Española de Protección de Datos — AEPD)

To exercise any of these rights, please contact us at [EMAIL ADDRESS].

Children's privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Jolinda Johnson / Whole Belly Solution

jolinda@wholebellysolution.com