Privacy policy
This website is operated by Jolinda Johnson, trading as Whole Belly Solution, based in Barcelona, Spain. If you have any questions about this policy, you can contact us at jolinda@wholebellysolution.com.
What information we collect
We collect information you provide directly to us, including:
Your name and email address when you sign up for our podcast, newsletter, or waitlist
Information you submit through our contact form, including your name, email address, and the content of your message
Information you provide when booking a consultation or enrolling in a program, including name, email address, and health-related information shared voluntarily as part of intake forms
We also collect certain information automatically when you visit our website, including:
Browser type and version
Pages visited and time spent on the site
Referring website or source
General location data (country or region level)
This information is collected through cookies and similar tracking technologies. See the Cookies section below for more detail.
How we use your information
We use the information we collect to:
Deliver the content, programs, or services you have requested
Send you emails you have opted in to receive, including newsletters, podcast episodes, and program-related communications
Respond to your enquiries and provide customer support
Improve our website and communications
Comply with our legal obligations
We will never sell your personal information to third parties. We will never use your information for purposes other than those described in this policy without your explicit consent.
Legal basis for processing (GDPR)
If you are located in the European Economic Area, we process your personal data on the following legal bases:
Consent — where you have opted in to receive communications from us
Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our services, provided those interests are not overridden by your rights
Contract — where processing is necessary to fulfil a contract with you, such as delivering a program you have purchased
Third-party services
We use the following third-party services to operate our business. Each has its own privacy policy governing how your data is handled:
Squarespace — website hosting and contact forms
Kit (formerly ConvertKit) — email marketing and list management
TidyCal — appointment booking
HelloAudio — private podcast delivery
Voxer — client communication (for enrolled program participants)
We share only the minimum information necessary with each service provider and do not authorise them to use your data for their own purposes.
Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. We use:
Essential cookies — necessary for the website to function
Analytics cookies — to understand how visitors interact with our site (via Squarespace Analytics)
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.
Data retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. If you unsubscribe from our mailing list, your email address will be removed from active communications within 30 days. You may request deletion of your data at any time by contacting us directly.
Your rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access the personal information we hold about you
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to withdraw consent at any time, where processing is based on consent
The right to object to or restrict certain processing
The right to data portability
The right to lodge a complaint with a supervisory authority (in Spain, the Agencia Española de Protección de Datos — AEPD)
To exercise any of these rights, please contact us at [EMAIL ADDRESS].
Children's privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Jolinda Johnson / Whole Belly Solution
jolinda@wholebellysolution.com